FAQ
Find answers to your questions around important topics
FAQ
ORDER & ASSIGNMENT
How can I place an order with HIKITEC?
What is a booth sketch – virtual print preview?
What are the delivery times?
Why might the prices of USB flash drives fluctuate?
What should be considered for 1 to 1 reorders?
Where can HIKITEC deliver to?
What are the payment methods?
Can I exchange goods?
What is the warranty?
What is the Product Safety Act?
What is the battery law?
Where can I find the general terms and conditions?
Where can I find the WEEE number?
Where can I find the LUCID number?
Do products have to have a CE marking?
Do your products have a BSCI audit?
ADVERTISING & PRINT DATA
What are the types of grafting?
What data do I need to provide?
Vector vs. pixel data
Why the color definitions in PANTONE?
What will my logo look like on the promotional item? Is there a preview?
What format must my print data have?
What format must my print data have?
Can you help me if I don’t have printable data?
Are there differences in a production?/?
PAYMENT & INVOICE
PRODUCT RANGE
Does HIKITEC also offer items that are not found in the store?
How can I include the HIKITEC articles in my SHOP?EC also articles that are not in the store?
Does HIKITEC produce individual custom-made products?
What is the quality of the USB sticks?
What is the difference between USB 2.0 vs 3.0?
How are the USB sticks formatted?
Are there environmentally friendly USB sticks made of PLA plastic?
SAMPLE ARTICLE
Can I order samples of promotional items?
Can I have samples printed?
How are patterns calculated?
RECLAMATION
SERVICES
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